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Advertisers and Audiences: How Their Views on Advertising Effectiveness Differ

 
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Short Description:
This survey of advertisers and consumers analyzes the effectiveness of different advertising types and how effective economically-driven marketing angles are among consumers in these difficult financial times.

Abstract:

There is some disparity in the perception of advertising effectiveness between advertisers and consumers:

  • Advertisers are more likely than consumers to believe that ads make people stop and think and give new information.
  • With respect to before-and-after advertising, 24% of advertisers say they are effective, compared with 13% of consumers who say the same thing.
  • 21% of advertisers say that ads that reinforce a message are effective compared with 10% of consumers who say the same thing.
  • Ads that amuse rate highly among both consumers and advertisers.

With respect to the economy:

  • 61% of advertisers are using a "value proposition" strategy and 57% of consumers say this is working well or very well.
  • 39% of advertisers are using empathy (with consumers), but only 24% of consumers say that empathy works well or very well.
  • 25% of advertisers say they use "cheerleading," (i.e., "we've made it through tough times before, and we can help you do it"), although 38% of consumers say these ads are not effective.
  • 18% of advertisers say they are using a "luxuries for less" angle, while 34% of consumers say these ads work well. This angle appeals more to the 18-34 year old group as opposed to the 55+ age group.

Spot Check Number: 1123
Sponsor: Harris Interactive, LinkedIn
Researcher/Author: Harris Interactive
Record Type: Survey Summary
Research Method: Online Survey
Geographic Region: United States National
Number of Participants: 2,025 consumers; 1,105 advertisers
Population Descriptors: Advertisers, consumers
Year Conducted: 2009

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